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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

The app is very easy to use

The app is very easy to use and I love the option of having a roundup savings account. Reviewed on: 17th February 2024

Had to switch mobile number (and had no access to ol...

Had to switch mobile number (and had no access to old one) on my Chase, account as well as 7 cc accounts and 2 other current accounts, only Chase and 1 cc account were able to get me up and running back on the app the same day. One bank took over 2 weeks to resolve but most took 2-3 days Reviewed on: 17th February 2024

Making money while spending...

Chase bank keeps me informed of their products and reminds me each month to add funds to my current account to gain monthly cash back on purchases. Disadvantage forget to add funds before the beginning of the month and one forfits the cash back. They also offer round ups which earn 5% AER. Both ways earning interest to ones money with out noticing. Reviewed on: 17th February 2024

Great offer easyJet enough online banking App very U...

Great offer easyJet enough online banking App very User friendly Reviewed on: 17th February 2024

Freshly and always there

Easy to use App always someone to talk to if any issues best bank I have used in the Uk Reviewed on: 17th February 2024

Chase app is really user friendly and wase to use

Chase app is really user friendly and wase to use Reviewed on: 17th February 2024

Excellent service, the app is very easy to use and t...

Excellent service, the app is very easy to use and the cashback on purchases is a great feature of the account. Reviewed on: 17th February 2024

I love my Chase Current Account.

I love my Chase Current Account. Your card is on the app as well as physical. The app is brilliant and gives notifications when money goes in and out. I like the interest when using it purchase goods. One happy customer. Reviewed on: 17th February 2024

Good customer service, instant reply.

Good customer service, instant reply. Reviewed on: 17th February 2024

Good experience with chase

The overall features is really good offered by the bank.. The app is simple tho use albeit laggy sometimes Reviewed on: 17th February 2024

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