Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

View other Chase Bank products

4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Love. my. new bank account

Very good App, very. easy to use, fully recommend to. anyone looking for a new or additional bank account Reviewed on: 17th February 2024

The best and easy to use bank account I've had in 45...

The best and easy to use bank account I've had in 45 years of banking Reviewed on: 17th February 2024

A great bank

Easy to set up, use and great bonuses and insights. Reviewed on: 17th February 2024

Instant advise/response from customer services.

Instant advise/response from customer services. Reviewed on: 17th February 2024

Very simple and easy for leisure expense

Very simple and easy for leisure expense Reviewed on: 17th February 2024

Good overall but needs improvements

I was mainly drawn to Chase for the 1% cashback on spending. Then I got excited about the 5% interest on round-ups and the "change account you pay with" feature. However, the app is very sluggish (at least on Android) which makes it a pain to use. I often can't change the account I want to pay with fast enough and end up moving money between accounts after I leave the shop. I also stopped using the insights/budgeting tool for that reason. This latter tool isn't great anyway because internal money movements are counted as payments so I often "go over budget". Insights is interesting as it shows where (shops/categories) where I spend the most. Going back to the 5% on round-ups - sounds like a lot but over a year it ended up being about £5 in interest. Round-ups in itself is a good feature, I saved (interest excluded) about £290 over a year. The savings account interest rate can be beaten elsewhere so I didn't use it for very long. The 1% cashback is great although after the 1st year there's a £15 cap per month, I rarely spent enough to go over that amount (even if the first year had no cap). Never had issues with cashback or withdrawing my earnings. Last thing, it's a numberless card which is supposed to be more secure but is actually pretty annoying because the app is slow, so whenever I need my card details I end up all worked up. Plus it means I can't use that card to book train tickets when the card is needed to pick up the tickets at the station. It also made it awkward returning a purchase at Argos once and a few times with TfL because the card number shown on the transaction is different (again for security reasons). I do love that I can use it overseas with no fees and close to perfect exchange rate. I also like how easy it is to open extra accounts, name them, and leave detailed notes on transactions. It's still a pretty good account and my main one for everyday spending. Reviewed on: 17th February 2024

Easy to use app , casback on purchases, my go to mai...

Easy to use app , casback on purchases, my go to main account now. Reviewed on: 17th February 2024

Excellent product with many great features.

Excellent product with many great features. The app is very easy to use and customer service is excellent with very knowledgeable advisors. Reviewed on: 17th February 2024

Excellent good all round service

Excellent app and very quick and easy to manage, no facility to deposit cash is prblimatical Reviewed on: 17th February 2024

Excellent customer service when travelling abroad an...

Excellent customer service when travelling abroad and also locally. I enjoy the cashback that I get every month. Reviewed on: 17th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from thinkmoney 3.73 from 72 reviews
Reward current account
from Halifax 4.44 from 205 reviews
Essential current account (discontinued)
from Virgin Money 3.72 from 146 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23032 reviews
Credit card
from Chase Bank 4.80 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub