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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Amazing rates and helpful

Really great interest rates and cash back rates. When I needed help with a bank statement they sorted it right away. Love this bank :) Reviewed on: 17th February 2024

Fantastic bank great for rewards easy to use

Fantastic bank great for rewards easy to use Reviewed on: 17th February 2024

I feel valued

Very professional always and helpful Reviewed on: 17th February 2024

Chase current account

Great experience overall so far. Intuitive app, easy to use. Reviewed on: 17th February 2024

ease in Account Opening and products are most benefi...

ease in Account Opening and products are most beneficial, Chase would make sure they are excellent to their customers Reviewed on: 17th February 2024

It’s been great every works and it’s easy to use...

It’s been great every works and it’s easy to use Reviewed on: 17th February 2024

A pleasant user experience

Whilst it may not have the most flashy looking UI, everything works as you'd expect it to. The ease of being able to create multiple accounts whilst on a competitive interest rate is a nice bonus for organising my money. The in-app customer support has generally been responsive and resolve most issues I have within a good timeframe. Reviewed on: 17th February 2024

The app is fantastic to use - this is what modern ba...

The app is fantastic to use - this is what modern banking should be like. I have never had any issues with my account, but I can easily contact via online chat rather than spent time trying to speak to someone on the phone. Reviewed on: 17th February 2024

Good company that provides good service

Good company that provides good service Reviewed on: 17th February 2024

Simple and easy to use

Simple and easy to use plus Chase rewards it’s customers unlike other banks Reviewed on: 17th February 2024

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