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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

ease in Account Opening and products are most benefi...

ease in Account Opening and products are most beneficial, Chase would make sure they are excellent to their customers Reviewed on: 17th February 2024

It’s been great every works and it’s easy to use...

It’s been great every works and it’s easy to use Reviewed on: 17th February 2024

A pleasant user experience

Whilst it may not have the most flashy looking UI, everything works as you'd expect it to. The ease of being able to create multiple accounts whilst on a competitive interest rate is a nice bonus for organising my money. The in-app customer support has generally been responsive and resolve most issues I have within a good timeframe. Reviewed on: 17th February 2024

The app is fantastic to use - this is what modern ba...

The app is fantastic to use - this is what modern banking should be like. I have never had any issues with my account, but I can easily contact via online chat rather than spent time trying to speak to someone on the phone. Reviewed on: 17th February 2024

Good company that provides good service

Good company that provides good service Reviewed on: 17th February 2024

Simple and easy to use

Simple and easy to use plus Chase rewards it’s customers unlike other banks Reviewed on: 17th February 2024

Chase is an easy to use banking app.

Chase is an easy to use banking app. It is exceptionally good when you are abroad not having to worry about foreign currency. I like the fact I can move money between my current and savings account. I recommended Chase to my sister and she also opened an account Reviewed on: 17th February 2024

Changing banks easy

Made changing banks so easy, I find the app easy to use and love how I can monitor my spending. Reviewed on: 17th February 2024

Great - just what I wanted from a banking app.

Great - just what I wanted from a banking app. I’m keep well informed of all transactions - no glitches. Easy to use. Reviewed on: 17th February 2024

Best bank

Best bank I ever banked with. Feel safe bank with Chase and you get rewards for shopping. Reviewed on: 17th February 2024

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