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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Had a transaction abroad which was declined but the...

Had a transaction abroad which was declined but the vendor still took the money, contacted Chase and they refunded my money until the case was closed Reviewed on: 17th February 2024

Chase offers a market-leading monthly rewards scheme...

Chase offers a market-leading monthly rewards scheme that any other bank would charge a premium charge to access something comparable. Within the space of six-months, I’ve earned over £200 of “free” money, just by spending my own money from my Chase account, through both the round-ups function and the monthly 1% back on everyday spending. Absolutely amazing service. Reviewed on: 17th February 2024

CHASE BANK

Easy to use current account & debit card that pays cashback. Reviewed on: 17th February 2024

Easy and simple

Love how easy it is to set up and how simple the app is to use. By having multiple savings accounts I have been able to more effectively manage my money. The interest rates are also highly competitive including for their instant access savings, and current account. Reviewed on: 17th February 2024

Rewarding

Cash back home and abroad and easy transfer between accounts Reviewed on: 17th February 2024

Good cashback and rounding up rates

Good cashback and rounding up rates Reviewed on: 17th February 2024

very easy to use and the app itself is clear and sim...

very easy to use and the app itself is clear and simple Reviewed on: 17th February 2024

I love my Chase current account!

I love my Chase current account - such a well designed app with all the features I need, there are great bonus features and rewards, plus it feels really secure. Reviewed on: 17th February 2024

Very positive, no complaints at all.

Very positive, no complaints at all. When I have needed to contact Chase it has always been a quick and easy experience. The app and notifications make managing my money a seamless experience. Plus the cash back is an added bonus. Reviewed on: 17th February 2024

Online banking

I was a bit sceptical about joining an online bank but chase bank have been excellent the fact you can speak to a human when contacting them and not a machine . Reviewed on: 17th February 2024

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