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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Speedy and helpful customer service via app

Speedy and helpful customer service via app Reviewed on: 17th February 2024

A smooth customer experience

excellent app, not had any need to speak to customer services but I'm confident based on my experiences, that they would be good. Reviewed on: 17th February 2024

I’m excited about a bank account

I never thought I could be excited about a bank account, but I can’t praise Chase current account enough. I recommend it to everyone. My saver account is excellent too, and the rewards and interest are great too. Reviewed on: 17th February 2024

Great bank

Fantastic customer service and amazing rates Reviewed on: 17th February 2024

Great Service / Great Rewards

Chase is easy to use, provides great customer service and rewards customers for banking with them Reviewed on: 17th February 2024

I love using Chase

I love using Chase it's so easy and helps to save. Reviewed on: 17th February 2024

Chase make it easy to do banking.

Chase make it easy to do banking. Their app is easy to use and intuitive so no problems finding your way round unlike some other banks. Reviewed on: 17th February 2024

they were very helpful on my online query.

they were very helpful on my online query. Reviewed on: 17th February 2024

Love my Chase account - how they're constantly makin...

Love my Chase account - how they're constantly making changes to provide the most useful service and features, plus the 1% cashback! Reviewed on: 17th February 2024

So easy to use and good interest rates - far better...

So easy to use and good interest rates - far better than the traditional banks. Had a problem with one supplier - Chase sorted it out efficiently - they were very easy to contact in order to do same. No need to spend hours on the phone. Reviewed on: 17th February 2024

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