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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Extremely easy to open and operate the account.

Extremely easy to open and operate the account. The cashback on purchases is also a very important and it helps towards reducing spending Reviewed on: 17th February 2024

There are lots of benefits with bank account.

There are lots of benefits with bank account. The app is really easy to use. Reviewed on: 17th February 2024

Setting up new account has never been so easy.

Setting up a new account had never been so easy. All via my phone whilst out walking with my wife. Interest rates on this account have been very competitive and Shane my other bank whom I have been with for over 20 years. Reviewed on: 17th February 2024

Enjoyed been with chase bank.

Enjoyed been with chase bank. Enjoyed been with chase bank Reviewed on: 17th February 2024

Excellent straight forward app.

Excellent straight forward app. Good rates, including on current account Reviewed on: 17th February 2024

I've been very happy with Chase.

I've been very happy with Chase. Easy to use app, great cashback offer and excellent rates when spending abroad. On the 2 occasions I've had to contact customer services they have been polite and sorted my query out very quickly. Reviewed on: 17th February 2024

Recommended to friends & family

Excellent rates of interest, good communication & when I had an issue they dealt with it immediately.. I have personally recommended it to all of my family & colleagues. Reviewed on: 17th February 2024

Interest rates could be a bit better

Interest rates could be a bit better Reviewed on: 17th February 2024

Simple app, great card 5* customer service

Very easy app to use, and their customer service is 10/10. quick answers to my questions, have used my chase card all over Europe and US with no issues, and always very helpful. Best bank I’ve had in years. Reviewed on: 17th February 2024

Good benefits on current account, easy to use and se...

Good benefits on current account, easy to use and set up Reviewed on: 17th February 2024

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