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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Best on line bank

The Chase app is so easy to use, customer service is good and we particularly like the cash back and round up features. Reviewed on: 17th February 2024

I am very happy to have joined this bank, I apprecia...

I am very happy to have joined this bank, I appreciate its benefits and services, I would recommend it to all my friends Reviewed on: 17th February 2024

Seemless banking

Online updates almost immediate and superb customer service Reviewed on: 17th February 2024

Helpful and responsive service.

Helpful and responsive service. Easy and clear communication from the bank. Using the Chase app makes banking from my sofa enjoyable Reviewed on: 17th February 2024

All Round Best Bank I have ever used

Great app, good savings rates, novel cash back and round up benefits, fast app updates ( current balance is immediate ), interest rates fast to move upwards when bank of england raises interest rates., customer service very polite and friendly although rarely needed as all very straight forward. Reviewed on: 17th February 2024

Extremely easy to open and operate the account.

Extremely easy to open and operate the account. The cashback on purchases is also a very important and it helps towards reducing spending Reviewed on: 17th February 2024

There are lots of benefits with bank account.

There are lots of benefits with bank account. The app is really easy to use. Reviewed on: 17th February 2024

Setting up new account has never been so easy.

Setting up a new account had never been so easy. All via my phone whilst out walking with my wife. Interest rates on this account have been very competitive and Shane my other bank whom I have been with for over 20 years. Reviewed on: 17th February 2024

Enjoyed been with chase bank.

Enjoyed been with chase bank. Enjoyed been with chase bank Reviewed on: 17th February 2024

Excellent straight forward app.

Excellent straight forward app. Good rates, including on current account Reviewed on: 17th February 2024

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