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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best Banking Experience Ever!

Setting up an account with Chase is very straightforward with the right level of necessary security checks. The App is flawless with no bugs of glitches and does exactly what it’s supposed to. Customer service is amazing too! Reviewed on: 17th February 2024

Great app, love the cashback and support when you ne...

Great app, love the cashback and support when you need it Reviewed on: 17th February 2024

Really well set up.

Really well set up. Works really well and great to get interest on the account. Reviewed on: 17th February 2024

It no longer opens quickly, takes two minutes to loa...

It no longer opens quickly, takes two minutes to load and then opens,and you are not given us any credit balance. Reviewed on: 17th February 2024

So easy to use, real time information on transactions.

So easy to use, real time information on transactions, incentives to save on everyday shopping. Reviewed on: 17th February 2024

The best current account ever!

I really enjoy using my chase account. The app is easy to use and has great features like merchant specific transaction list and expense grouping that helps me to keep track of my spending. The 1% cashback is also an amazing feature that I enjoy. Highly recommended. Reviewed on: 17th February 2024

Simple and responsive banking

Really simple, efficient and responsive banking that makes handling your finances a pleasure rather than a chore. I have been delighted with Chase since moving from a well known high street bank who seemed too big to care about their customers. Reviewed on: 17th February 2024

Good portal to navigate I like the up to date ping...

Good portal to navigate I like the up to date pings on monies in and out gives confidence and accuracy on my Balance Reviewed on: 17th February 2024

Good app, plus 1% cashback on transactions

Good app, plus the 1% cashback on transactions are the main reasons I prefer Chase from the other apps Reviewed on: 17th February 2024

Not a full service bank

Chat current account needs to support foreign payments/ transfer plus Johnny account. The current offering not a full service bank account. Reviewed on: 17th February 2024

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