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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

The best current account ever!

I really enjoy using my chase account. The app is easy to use and has great features like merchant specific transaction list and expense grouping that helps me to keep track of my spending. The 1% cashback is also an amazing feature that I enjoy. Highly recommended. Reviewed on: 17th February 2024

Simple and responsive banking

Really simple, efficient and responsive banking that makes handling your finances a pleasure rather than a chore. I have been delighted with Chase since moving from a well known high street bank who seemed too big to care about their customers. Reviewed on: 17th February 2024

Good portal to navigate I like the up to date ping...

Good portal to navigate I like the up to date pings on monies in and out gives confidence and accuracy on my Balance Reviewed on: 17th February 2024

Good app, plus 1% cashback on transactions

Good app, plus the 1% cashback on transactions are the main reasons I prefer Chase from the other apps Reviewed on: 17th February 2024

Not a full service bank

Chat current account needs to support foreign payments/ transfer plus Johnny account. The current offering not a full service bank account. Reviewed on: 17th February 2024

Easy to open and use.

Easy to open and use. Excellent customer service experience when I contacted them. Reviewed on: 17th February 2024

Great app, great service, great bank

The app is so intuitive and easy to use. I love the insights which really help to encourage you to save more. It’s also great to earn interest on a current account Reviewed on: 17th February 2024

Amazing customer service with 24/7 communication opt...

Amazing customer service with 24/7 communication option. Chase have resolved a lot for me. Very user friendly bank which endeavours to help it's customers. Not only that they have great savings rates and the 1% cashback has been a great help over the past year for me. Can't recommend enough Reviewed on: 17th February 2024

Very easy to use for a old dinosaurs and very nice t...

Very easy to use for a old dinosaurs and very nice to have confirmation on we're i have spent my money. Reviewed on: 17th February 2024

A great Bank

So easy to open my account, very easy to navigate and user friendly. Reviewed on: 17th February 2024

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