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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Absolutely wonderful a great bank

Absolutely wonderful a great bank Reviewed on: 17th February 2024

Very convenient, especially using it when travel to...

Very convenient, especially using it when travel to the countries. The customer service is excellent, fast and easy to use. Reviewed on: 17th February 2024

My two years service by Chase Bank speak volumes esp...

My two years service by Chase Bank speak volumes especially when it comes to online transactions. Congratulations and keep the high spirits. Reviewed on: 17th February 2024

Great customer service.

Great customer service. Right there on the phone to guide you through. Checks made for spending higher amounts in case of fraud transaction. Reviewed on: 17th February 2024

I opened a Chase account with little expectations...

I initially tried opening a Chase account, with very little expectations, but it has proved to be one of the best decisions I made. I appreciate the security features in place for payments to protect me as a customer, and my money. I especially enjoy the rewards available - it is great to see the savings on cashback from purchases instantly. Contact with customer services is easy, like having a conversation with a friend - prompt and informative. I absolutely love my Chase account, and the control it offers me. Reviewed on: 17th February 2024

My favourite banking app I’ve used to date!

My favourite banking app I’ve used to date! Reviewed on: 17th February 2024

It was a great experience to use chase account

It was a great experience to use chase account Reviewed on: 17th February 2024

Never had a problem fantastic service

Never had a problem fantastic service Reviewed on: 17th February 2024

Great experience

Great customer service; user friendly app; 1% cash back provided Reviewed on: 17th February 2024

Great customer service, very pleased with the servic...

Great customer service, very pleased with the service I got when I had a problem with a transaction Reviewed on: 16th February 2024

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