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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great secondary bank.

It's a great secondary bank. The savings rates, round ups, and the all-important cashback are great! Chase is let down by its mediocre, laggy, and somewhat stupid app. It's great for a secondary bank to spend money from, but not good or reliable enough to be your only bank! Reviewed on: 16th February 2024

Great bank

The app is easy to navigate and use. The staff are easy to contact and helpful. The only negative is that you are unable to deposit cheques and cash. Reviewed on: 16th February 2024

Informative Bank

I like the way chase informs me when I have spent from my current account as well as how much and to whom. Also let's me know when money has been added into my account. Chase also gives you an incentive to save with them as they add an interest every month rather than a yearly interest. Reviewed on: 16th February 2024

If I forget my code for online the service is quick.

If I forget my code for online the service is quick. Also I like non of my details on card Reviewed on: 16th February 2024

I think it is a good bank because they are really qu...

I think it is a good bank because they are really quick and good customer service and also it is very good for giving money back rewards Reviewed on: 16th February 2024

Slick App, good cashback for most purchases.

Slick App, good cashback for most purchases. Not issues experienced at all. Reviewed on: 16th February 2024

It’s good value for money.

It’s good value for money. Easy to use app Reviewed on: 16th February 2024

Chase is great

Chase is a great bank for me. Their app is very user friendly and there are easy to understand guides if you need them. Their card is very nice looking and it works with contactless payment systems such as Google and Apple Pay. Reviewed on: 16th February 2024

Easy to use and great customer service

Easy to use and great customer service Reviewed on: 16th February 2024

Always positive encounter with Chase

Always positive encounter with Chase Reviewed on: 16th February 2024

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