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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Marvellous, flexible and no costs

My Chase Account is easy to use, and on the odd occasion I have needed to speak to Customer Services they have given exemplary service. I love the rewards, they have got me out of a financial hole on numerous occasions. The saving via round up is also brilliant. Reviewed on: 16th February 2024

Simple, no nonsense bank

Really easy to use the app.Great rates and customer service Reviewed on: 16th February 2024

I’m so happy and definitely would recommend to frien...

I’m so happy and definitely would recommend to friends and family Reviewed on: 16th February 2024

Great and reliable internet banking service.

Great and reliable internet banking service. Reviewed on: 16th February 2024

From ease of use to day to day current account trans...

From ease of use to day to day current account transactions all is as I wanted from a second account. As long as I want to manage the account from m Reviewed on: 16th February 2024

Best modern day bank

I have changed banks 3 times in the last 4 years because of terrible customer service. Chase has been amazing, their app is so easy to use. Any issues I’ve had have been dealt with promptly and efficiently. I will be staying where I am. Reviewed on: 16th February 2024

A winning banking app

I've always found this banking app superb for my requirements, and with earning cash back as well as the ease of using such a user friendly app this bank account wins hands down Reviewed on: 16th February 2024

Ease of access to set up account cash back on sales...

Ease of access to set up account cash back on sales higher interest on savings piggy bank a no brainier . Reviewed on: 16th February 2024

Simple effective app great customer service

Simple to open account, intuitive app with great features, top saving rates and excellent, prompt customer service when I noticed a fraudulent transaction on my account. Reviewed on: 16th February 2024

Super helpful

Super. Customer services is super help when I tell them I lost my card when travel. Reviewed on: 16th February 2024

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