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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

New way digital banking made easier.

New way digital banking made easier. Good app. Reviewed on: 16th February 2024

All round good banking.

The App works well and is easy to use. I have contacted costumer services very quickly via the telephone and resolved my query. I like the rewards and interest, better than other banks I have used. Reviewed on: 16th February 2024

Great bank

Attentive service great app love how it’s so much better even out of the uk Reviewed on: 16th February 2024

Best banking experience in the UK, hands down!

Chase UK has provided the been the best baking experience I have ever had. The best customer service, very efficient. The app is very easy to use and everything can be handled easily without having to call, if you ever struggle with something, the chat will help you in less than 5 min. Simply the best! I can't wait for what's coming next from them! Reviewed on: 16th February 2024

Helps with budgeting, peace of mind when travelling

Using the Chase Bank account has really helped me keep track of my spending but also gives me comfort that I won't get charged overseas when spending, and of course the cashback on my everyday spending is a huge benefit! Reviewed on: 16th February 2024

The app is very easy to use and understand.

The app is very easy to use and understand. I love the fact I get pings everytime I spend on my card and it feels very safe having no information on the card. I don’t get annoying marketing emails and it feels like a progressive bank. Reviewed on: 16th February 2024

A refreshing banking experience

Very easy to open, use and manage the current account. A refreshing banking experience. Very helpful 24/7 assistance. Comes with cash back which is an added bonus. Can open multiple accounts and choose which one is associated with the debit card. I love the app but it would be nice to have some account details on the card in case you don't have access to the Internet! Reviewed on: 16th February 2024

Excellent app, very easy to use with decent rewards

Excellent app, very easy to use, decent rewards and cashback heads above any competing bank for value to me as a customer. Round Up is an excellent idea that generates a surprising amount of extra savings income. Reviewed on: 16th February 2024

Its a great account which has no fee no conditions,...

Its a great account which has no fee no conditions, cashback, a linked saver and no transaction fee for foreign exchange, it is unusual to have so many great benefits without any conditions attached to pay ins etc. Reviewed on: 16th February 2024

Nice easy and fast transfers and money shows up very...

Nice easy and fast transfers and money shows up very fast Reviewed on: 16th February 2024

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