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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Newcomer shakes up the stale market

Newcomer shakes up the stale market Reviewed on: 16th February 2024

Excellent service with brilliant round up and use ab...

Excellent service with brilliant round up and use abroad Reviewed on: 16th February 2024

I’m very happy with the service I receive.

I’m very happy with the service I receive. Reviewed on: 16th February 2024

A secure and safe bank that encourages me to save

Chase have made it easier for me to save little bits here and there all whilst providing an account that I can use in the UK and in Europe without extra charges. It’s really easy to keep track of my spending, I like the round ups with extra interest and I really like the security of the account: the contactless payment limit, being able to freeze the card and the hidden card details. When I got mugged and lost several cards, it was Chase who sorted things out far quicker than 2 other banks. Reviewed on: 16th February 2024

Everyday banking made easy!

Chase has been brilliant from the start the opening the account was easy, straight forward, the card packaging is ace. The app so easy to use, love the 1% cashback! And that they are so responsive to interest rates. Reviewed on: 16th February 2024

Easy to use and well designed app and great service

The app is well designed and easy to use and the account has a good interest rate. Very happy with the service Reviewed on: 16th February 2024

So easy to open.

So easy to open.... so easy to use.... the the interaction I had with them was second to none. I'd highly recommend anyone to join Chase Reviewed on: 16th February 2024

So simple

App is simple - online statements easy to find - great rates of interest. Reviewed on: 16th February 2024

Great customer service and fab benefits

I was a victim of a scam in November and they were very helpful and understanding. Haven't had any problems since joining Chase and the cashback rewards are brilliant. I also like the round up feature. Reviewed on: 16th February 2024

I have never had a problem since I started

I have never had a problem since I started Reviewed on: 16th February 2024

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