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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

I like the deals such as cash back on purchase.

I like the deals such as cash back on purchase. Really good value Reviewed on: 16th February 2024

Never had bank gives cash pay back.

Never had bank gives cash pay back. So nice to have 1%back from my spanding. Easy to join and use. Reviewed on: 16th February 2024

No brainer!

It really was a no brainer to move my money to a Chase account due to the return. More than I’ve ever received compared to my previous bank. Reviewed on: 16th February 2024

I use Chase current account for most of my shopping...

I use Chase current account for most of my shopping and like the fact that I earn cash back on my purchases. I have had to contact customer services several times, they are always quick to respond and helpful with my enquiries! Reviewed on: 16th February 2024

I was originally reluctant to sign up to Chase as I'...

I was originally reluctant to sign up to Chase as I'm always a bit wary of change . I had never used an Internet bank before. My daughter and partner had both changed so I felt at ease that it was safe. I have found my Chase account excellent. The cashback and round up are very useful and have given me a good return the past year. I had to get in touch with customer service as I was unsure if I had been involved with a money scam , luckily I hadn't and customer services explained what had happened and put my mind at rest , I certainly felt very assured that Chase have security covered. I also lost my card twice , these were replaced within a few days without any hassle . Very pleased with my account and would always recommend. Reviewed on: 16th February 2024

Quietly service and customer service

Quietly service and customer service Reviewed on: 16th February 2024

Good interest on my current account balance.

Good interest on my current account balance. Cashback when I purchase on my debit card. Excellent exchange rates when I use my card abroad. Top up savings at a very good rate. The app notifies me every time I spend or receive money. Excellent. Reviewed on: 16th February 2024

Love this bank, wish I’d switched years ago

Love this bank, wish I’d switched years ago Reviewed on: 16th February 2024

Best banking experience

Easy to set up and use. Great service Reviewed on: 16th February 2024

Brilliant customer service

Brilliant customer service with a human being. Great app, simple to use Reviewed on: 16th February 2024

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