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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Highly recommed

I have used my card in uk and America, never had an issue so easy to use, love the app, very straightforward also started using round up where I can't spend the money until I close the savers I love this, great way to save, other banks you can transfer to current account when ever Reviewed on: 16th February 2024

Amazing app

App is very easy to use and account was easy to set up. The 1% cashback on all purchases for the first year was the reason I opened the account but after using the app on a daily basis, I have really started to prefer using my chase account for my daily banking and I intend to keep on using it for the foreseeable future. Reviewed on: 16th February 2024

Benefits

I love the reward I'm getting with Chase everytime I use my card for spending. Easy to check accounts anytime I want. Reviewed on: 16th February 2024

moved to CHASE be cause of poor service.

moved to CHASE be cause of poor service. What a difference with CHASE. clear instruction. fast service. great.benefits ,interest on current account Reviewed on: 16th February 2024

Great current account, especially the cash back and...

Great current account, especially the cash back and interest on round ups. Would definitely recommend chase to friends and family. Reviewed on: 16th February 2024

Quick resolution and no need to chase

Had a query regarding cancelled products but got charged by merchant and customer service support was quick to respond. Gave good explanation and guidance. Resolved the query. Satisfied with service Reviewed on: 16th February 2024

Always efficient and clear online banking, excellent...

Always efficient and clear online banking, excellent communications and really impressive. Reviewed on: 16th February 2024

Cashback on everyday spending.

Cashback on everyday spending. Interest on balance. Easy to use. Reviewed on: 16th February 2024

Happy with no charges when you a in eu

Happy with no charges when you a in eu Reviewed on: 16th February 2024

Good bank

Cash back, saving account, easy to use, no charges when paying in euros. Reviewed on: 16th February 2024

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