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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Always fantastic service.

Always fantastic service. From the the support at customer services to the great interest rate Reviewed on: 16th February 2024

An Excellent easy to use Bank App

Apart from a rather low rate for savings Chase is an excellent bank app. Easy to use and good for watching your spending. I have recommended it to many people Reviewed on: 16th February 2024

Great app good saving account

Great app good saving account and sound advice from nut meg on investing as I have never tried it before Reviewed on: 16th February 2024

I just feel you are a person not a consumer.

I just feel you are a person not a consumer. I have told many of my friends about this bank. If you want a bank that cares go for Chase forget the pun. Reviewed on: 16th February 2024

The interest rates are good.

The interest rates are good. The customer service is good and very responsive. Reviewed on: 16th February 2024

I have no complaints banking with Chase.

I have no complaints banking with Chase. Everything works as it should and whilst I've not had reason to engage with their team on the phone or via email, I have found the app easy to navigate and suitable for my everyday banking needs. Reviewed on: 16th February 2024

Good security design, even better perks

Chase bank account offers great security design, allowing me to instantly refresh my card details. The bank card does not carry any details by itself, no need for bank to send a new card if I suspect my card information has been leaked. The bank card also came very quickly. Chase also offers a very compeititve interest rate on their saving account, and the 1% cashback is a big factor that attracted me to move my account to them. Reviewed on: 16th February 2024

Excellent benefits and communication.

Excellent benefits and communication. Great app! Reviewed on: 16th February 2024

They were brill when my husband phone was stolen.

They were brill when my husband phone was stolen. Prevented fraud transaction and refunded us very quickly. Reviewed on: 16th February 2024

Never had a problem of any description.

Never had a problem of any description. For me it has been brilliant from day one. Reviewed on: 16th February 2024

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