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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy to open and loving the 1% cashback

Easy to open and loving the 1% cashback Reviewed on: 16th February 2024

Fantastic value for money, nuisance free experience...

Fantastic value for money, nuisance free experience most banks should be like Chase. Reviewed on: 16th February 2024

Chase CA with cashback 5 stars! Excellent!

Chase current account is fantastic as is the app, rewarding cashback up to £15 on purchases. Since joining Chase my other account with Virgin Money has hardly been used as they don't offer cashback and customer service also isn't as good as Chase. Reviewed on: 16th February 2024

It’s a great bank, the app is so easy to use and the...

It’s a great bank, the app is so easy to use and the different money pots are so helpful. There are also great benefits. You earn money as you spend. Reviewed on: 16th February 2024

Easy to use app, good interest rates in savings acco...

Easy to use app, good interest rates in savings account. No long wait when you ring customer service. Friendly staff Reviewed on: 16th February 2024

Great interest rates.

Great interest rates. Easy to use app. Value for money incentives. Reviewed on: 16th February 2024

Great service

Very good service including support and checking when paying large bills. Reviewed on: 16th February 2024

The standard and professional service is excellent.

The standard and professional service is excellent. Very clear and sound advice. The app is very simple to use and easy to understand. I have introduced all of my family to Chase and they in turn have obtained a both current and saving accounts. Reviewed on: 16th February 2024

Simple, stress free banking

Simple, stress free banking with lots of perks. Encourages me to think about my money differently and feel more inspired to save. Reviewed on: 16th February 2024

Good customer service

Customer service hotline is 24 hours and very fast. Reviewed on: 16th February 2024

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