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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent banking App

Very easy App to use ,Gives clear info and breakdown of my account usage, savings and interest I obtain Reviewed on: 16th February 2024

Love the customer first policy and that they pay you...

Love the customer first policy and that they pay you for spending money. Reviewed on: 16th February 2024

Interest on purchases is brilliant.

Interest on purchases is brilliant. Easy to keep track of my account on the App. Have recommended Chase to other family members. Reviewed on: 16th February 2024

Can not fault their customer service, can't do enoug...

Can not fault their customer service, can't do enough for you Reviewed on: 16th February 2024

So easy.

So easy. Great customer service. Fantastic app: Reviewed on: 16th February 2024

Great Banking Service

Use multiple banking apps currently and in the past, the chase app is the best user experience. Moving money between accounts is easy and the layout makes all the critical info you need transparent from login. Initially signed up for the saving rate but found the benefits of the 5% round up . So it's become my No1. account Reviewed on: 16th February 2024

Very impressed !

Very impressed ! Feels like a quality fintech, but with a massive bank behind it - good combo. Reviewed on: 16th February 2024

Cash back rewards are great and app really easy.

Cash back rewards are great and app really easy. And customer service great Reviewed on: 16th February 2024

I like the fact that I get 1% cashback on all my spend.

I like the fact that I get 1% cashback on all my spend. My spend abroad is without any extra bank charges. Overall, I like it! Reviewed on: 16th February 2024

Excellent online back account

Get 1% cashbock. No commission on forex spending. Reviewed on: 16th February 2024

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