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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

The experience with Chase has been fantastic from da...

The experience with Chase has been fantastic from day one. I really love the fact that I’m being reminded of upcoming payments via notifications, and their mobile app is top of the class. Reviewed on: 16th February 2024

Quality features and service

The whole experience is just top class. Reviewed on: 16th February 2024

Am able to see at a glance through the excellent app...

Am able to see at a glance through the excellent app on my spending, easy to set up direct debits and payments, can't really fault it Reviewed on: 16th February 2024

Overall I have had a positive experience with Chase.

Overall I have had a positive experience with Chase. This cannot be said for larger bank names. Good cash back rates and a smooth app which makes the day to day use of my bank easy and simple. The way they break down the money and the UI of the charts is simple to understand and I find myself comparing my spending month to month with less effort and ease. Overall I have had a positive experience with Chase and I see myself staying with chase for the foreseeable future. Reviewed on: 16th February 2024

Debit card is great.

Debit card is great. Safe, secure and translates currency instantly. Reviewed on: 16th February 2024

Great bank , easy to use and great to use...

Great bank , easy to use and great to use abroad too Reviewed on: 16th February 2024

Super easy banking

Getting my Chase account was super easy and I've never looked back! Great to be getting 1% on my spending and so easy to move money around. Reviewed on: 16th February 2024

excellent interest rates, quick customer service res...

excellent interest rates, quick customer service response, very good app. overall very happy. Reviewed on: 16th February 2024

Best customer service in banking.

Best customer service in banking. Nothing too much trouble. Just a phone call away 24/7 Reviewed on: 16th February 2024

Excellent services.

Excellent services. Advises me whenever an item debits/credits. Have to confirm purchases on-line. Decent interest rates on both current and savings accounts. And cashback on purchases. Only downside is not being able to pay cheques in to the account. Reviewed on: 16th February 2024

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