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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

quite a revelation

quite a revelation - banking with Chase is a whole new experience, one that customers have been hoping would arrive, but never seemed to until now! Simple to use, so intuitive, instant notification of transactions (love the TV ads as well!) Reviewed on: 16th February 2024

Good financial rewards.

Good financial rewards. Excellent savings rates. Reviewed on: 16th February 2024

Great online bank and app with fast customer service.

Great online bank and app with fast customer service. Reviewed on: 16th February 2024

Excellent with service

Excellent service benefits and good rate of interest Reviewed on: 16th February 2024

The account is fantastic, but the app interface is a...

The account is fantastic, but the app interface is a little slow to react sometimes - could be my phones, but I never have this problem with other apps Reviewed on: 16th February 2024

Chase App so simple, fast and intuitive

I find the Chase App so simple to use, so fast to move money from the current a/c into saving 'pots' , and so easy to pay bills and people Reviewed on: 16th February 2024

Love the cashback.

Very simple app to use. I love the cashback feature with using the debit card. Reviewed on: 16th February 2024

Quick customer service, answering all my questions e...

Quick customer service, answering all my questions efficiently. Reviewed on: 16th February 2024

Excellent services

Excellent call centre, answers quickly and uk based Reviewed on: 16th February 2024

Rewarding banking

Great perks, useful cashback system, good round-up system for savings and has integration for investing also Reviewed on: 16th February 2024

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