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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I love the chase banking app.

I love the chase banking app. It’s so user friendly and the rewards are abundent. 1st class banking. Reviewed on: 16th February 2024

I have had to call customer service when I lost my w...

I have had to call customer service when I lost my wallet and card at the same time and they quickly and effectively blocked my card and online and sent me a new one. I was really bothered in stress and customer service person really put me at ease Reviewed on: 16th February 2024

I like the idea I'm notified on everything I spend i...

I like the idea I'm notified on everything I spend in seconds and interest rates I get is fantastic compared with the normal high street bank and I think every one sould switch the chase bank has been brilliant since I joined and switched my direct debits real easy yes I had to ring everyone one of my direct debit orders up but it was real easy by myself doing this as my other bank would not allow this switch garrentee cos account was in joint names why offer a switch garrentee when thy won't allow it more than happy I went with chase uk thanks Reviewed on: 16th February 2024

The app is brilliant and convenient.

The app is brilliant and convenient. I like the fact that I can move my funds into a savings account. That way I can use my card freely and not worry about the card getting cloned. I only moved the funds over when I make a purchase. Reviewed on: 16th February 2024

Chase bank is all you need

Love using chase it's so quick and easy ,been with them over a year now and have recommended them to both friends and family,any problems I've had they've always dealt with it quick and easy and it's so reassuring Reviewed on: 16th February 2024

quite a revelation

quite a revelation - banking with Chase is a whole new experience, one that customers have been hoping would arrive, but never seemed to until now! Simple to use, so intuitive, instant notification of transactions (love the TV ads as well!) Reviewed on: 16th February 2024

Good financial rewards.

Good financial rewards. Excellent savings rates. Reviewed on: 16th February 2024

Great online bank and app with fast customer service.

Great online bank and app with fast customer service. Reviewed on: 16th February 2024

Excellent with service

Excellent service benefits and good rate of interest Reviewed on: 16th February 2024

The account is fantastic, but the app interface is a...

The account is fantastic, but the app interface is a little slow to react sometimes - could be my phones, but I never have this problem with other apps Reviewed on: 16th February 2024

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