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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Top bank with loads of incentives.

Top bank with loads of incentives. Great for all ages. I have got so many people to open an account. customer service is excellent. Reviewed on: 16th February 2024

Excellent overall with all the acounts that are avai...

Excellent overall with all the acounts that are available Reviewed on: 16th February 2024

Generous Cashback Rewards: Chase Bank's current acco...

Generous Cashback Rewards: Chase Bank's current account offering 1% cashback on purchases is truly fantastic. It's a straightforward way to earn rewards on everyday spending without the hassle of complicated reward structures. Reputation and Trustworthiness: As one of the most renowned and respected banks in the United States, Chase's reputation speaks for itself. Their solid track record in providing reliable financial services gives customers peace of mind when entrusting their money with them. Convenience and Accessibility: Chase's extensive network of branches and ATMs coupled with their user-friendly online and mobile banking platforms make managing your finances a breeze. Whether you prefer traditional in-person banking or the convenience of digital banking, Chase has you covered. Additional Benefits: Beyond the cashback feature, Chase often provides various perks and benefits to its account holders. These may include access to exclusive events, discounts on services, or even bonus rewards for maintaining certain balances or meeting transaction requirements. Reviewed on: 16th February 2024

Easy to set up the account and use the app

Easy to set up and use. Used a lot while away in New Zealand. No foreign transaction charges and great exchange rate. My card was accepted evry time with no hassle. Helped make a trouble free holiday. Reviewed on: 16th February 2024

Cashback

Great rewards and interface. Visually pleasing and nice features to track spending Reviewed on: 16th February 2024

Best bank ever.

Best bank ever. Love the round up account which enables me to turn my pennies into pounds. Used it in Europe and America. I’ve used the customer service online and my issue was sorted really quickly. So glad this was recommended to me. Reviewed on: 16th February 2024

Great customer service

Anytime i have had to contact chase it's been very easy, have always resolved the issues. Reviewed on: 16th February 2024

They are good at what they do.

They are good at what they do. All on line as well. Reviewed on: 16th February 2024

Excellent bank with amazing communication

Excellent bank with amazing communication Reviewed on: 16th February 2024

I'm happy with overall experience.

I'm happy with overall experience. On line banking is easy. App is very clear and easy to use Reviewed on: 16th February 2024

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