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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great app

Simple to use app with seamless transfers from savings account Reviewed on: 16th February 2024

Easy to use banking app, great interest rates and ov...

Easy to use banking app, great interest rates and overall great customer service. Reviewed on: 16th February 2024

Great product

Great offer and had pretty much no issues. The only thing to mention was I wasn't able to have access over two phones. If I tried it on one it would log me out on the other. Reviewed on: 16th February 2024

No issues contacting or resolving queries

I have never had issues contacting or resolving queries. I have also found their rates competitive. Reviewed on: 16th February 2024

Super fast service when I lost my card to having it...

Super fast service when I lost my card to having it replaced. Had another issue linking my account to my iPhone to be able to pay and they investigated the issue and solved it. Turns out the problem was with my phone set up and not them. Reviewed on: 16th February 2024

Amazing service and great bank always Very helpful w...

Amazing service and great bank always Very helpful when I called them a few weeks ago. Reviewed on: 16th February 2024

Fabulous incentives, cash back on purchases fabulous...

Fabulous incentives, cash back on purchases fabulous, especially in the first year! Reviewed on: 16th February 2024

An example for how banking should be done

By far, one of the most modern and enjoyable banks to deal with. The app is packed with high quality features and everything is sensibly designed and organised. Reviewed on: 16th February 2024

So easy to transfer money into current account and g...

So easy to transfer money into current account and getting 1% every time I shop! Reviewed on: 16th February 2024

I love the 1% cahsback without having strings attach...

I love the 1% cahsback without having strings attached unlike banks like Barclays or bitcoin banks Reviewed on: 16th February 2024

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