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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great app, easy to use, great bonus features..

Great app, easy to use, great bonus features and interest rates. Only push relevent content to you.... Reviewed on: 16th February 2024

Chase were very supportive when I lost my phone.

Chase were very supportive when I lost my phone. They responded to my phone call quickly and supported securing my account. Reviewed on: 16th February 2024

Easy you use and hassle free, simple to set bank det...

Easy you use and hassle free, simple to set bank details as well as saving accounts, easy to transfer money between accounts Reviewed on: 16th February 2024

DARK MODE PLEASE.

I would have given top marks for each category id I could use the app personally. I can't use the app because I'm sight impaired and Chase can't be bothered to implement a dark mode so I can see the screen. Reviewed on: 16th February 2024

The only mobile banking app you need.

Chase is the only mobile banking app that I use and my overall experience with it renders an alternative, superfluous. The 1% cashback is a welcome addition to an already excellent product. Both online and in store transactions are easily managed with card and app. Reviewed on: 16th February 2024

Straight forward banking at it's best

It is such a straight forward process with everything you need all in one app. There is no elongated procedures to follow when I want to move money or pay something and shopping is great as I get cashback and 'rounding up' goes straight to my savings which is a great boost . Reviewed on: 16th February 2024

I was scammed and chase sorted it

I was scammed and chase sorted it Reviewed on: 16th February 2024

chase is a wonderful bank.

i have been banking with Chase for sometime now and it has been a wonderful experience with such a very reliable bank offering an easy to use app and great cash back offers. Reviewed on: 16th February 2024

Excellent bank I am always recommending friends to s...

Excellent bank I am always recommending friends to switch to them Reviewed on: 16th February 2024

Easy to use great app.

Easy to use great app. Straight forward and plain English. Easy to set up and use. Reviewed on: 16th February 2024

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