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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Recommended by a friend easy to use app and very hel...

Recommended by a friend easy to use app and very helpful Reviewed on: 16th February 2024

Very simple yet excellent services through the mobil...

Very simple yet excellent services through the mobile banking services Reviewed on: 16th February 2024

Excellent customer service.

Excellent customer service. Very responsive and you are not kept waiting in a queue for hours Reviewed on: 16th February 2024

Their card is cool and their saving rate is good.

Their card is cool and their saving rate is good. Cash back offer is amazing too. Reviewed on: 16th February 2024

Wonderful Chase.

Very easy app to use, notifications very helpful to keep your spending on track. Cash back brilliant, also love the rounding up, great way to save. Reviewed on: 16th February 2024

Excellent

Easy to use, great app and excellent bonuses e.g. cash back! What’s not to like Reviewed on: 16th February 2024

It's a very good reward scheme.

It's a very good reward scheme. Savings rates are very good as well. Customer service is quick, with no long waiting time on the phone. I recommend all of my closest ones. Reviewed on: 16th February 2024

Easy, convenient and great options in-app

Easy, convenient and great options in-app Reviewed on: 16th February 2024

Brilliant current account

Chase have been brilliant since opening an account with them Reviewed on: 16th February 2024

Rewarding banking, professionally managed

I find Chase Bank to be an excellent choice, I route all my card based spending thru it to get cashback, its especially worthwhile for use abroad where charges are tiny.It offers great savings products too. Reviewed on: 16th February 2024

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