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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Confident with the app

Confident with the app and provides excellent information via the app. Never have to worry which is a big thing for me. Reviewed on: 16th February 2024

I have spoken with and used the online chat for Chas...

I have spoken with and used the online chat for Chase bank and found both to be very useful, helpful and either way has helped me with my issue I was having at the time. The online chat is very user friendly and although not instant reply my issue was still resolved that same day Reviewed on: 16th February 2024

I have current and savings account love it

I have current and savings account love it Reviewed on: 16th February 2024

Easy efficient and decent interest rates, like the r...

Easy efficient and decent interest rates, like the round up feature Reviewed on: 16th February 2024

Great, fast service when I need them.

Great, fast service when I need them. Excellent value for money with great features. Reviewed on: 16th February 2024

Recommended by a friend easy to use app and very hel...

Recommended by a friend easy to use app and very helpful Reviewed on: 16th February 2024

Very simple yet excellent services through the mobil...

Very simple yet excellent services through the mobile banking services Reviewed on: 16th February 2024

Excellent customer service.

Excellent customer service. Very responsive and you are not kept waiting in a queue for hours Reviewed on: 16th February 2024

Their card is cool and their saving rate is good.

Their card is cool and their saving rate is good. Cash back offer is amazing too. Reviewed on: 16th February 2024

Wonderful Chase.

Very easy app to use, notifications very helpful to keep your spending on track. Cash back brilliant, also love the rounding up, great way to save. Reviewed on: 16th February 2024

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