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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Ease of use and account management, app fast and sim...

Ease of use and account management, app fast and simple to use Reviewed on: 16th February 2024

Perfect and easy to use.

Perfect and easy to use. Hassle free. Reviewed on: 16th February 2024

Excellent customer care - easy to make contact (urge...

Excellent customer care - easy to make contact (urgent & non-urgent), made me feel hugely valued not just a number! Reviewed on: 16th February 2024

The App is very user friendly, support staff are ver...

The App is very user friendly, support staff are very knowledgeable and professional Reviewed on: 16th February 2024

Chase the perfect bank for you

Been with chase for over a year and I think it’s the perfect bank. Costumer services is excellent and app is so easy to else Reviewed on: 16th February 2024

The app is so user friendly & really easy to use.

The app is so user friendly & really easy to use. Nice seeing the interest growing in the savings pots & on the current account & a bonus having interest paid for spending. Reviewed on: 16th February 2024

Always excellent service

Always excellent service and great offers on savings- very quick to move with interest rate changes Reviewed on: 16th February 2024

Using my card abroad was a breeze

I went abroad recently and used an exchange service in the airport and lost out on £175 due to a bad exchange rate. Luckily I used my chase card whilst away allowing me to get the best rate for a small fee. I’m so happy with the service they provide! Reviewed on: 16th February 2024

Great in all regards.

Great in all regards. Good rates and customer service, the application is easy to use and you get money back as well as good international rates. Reviewed on: 16th February 2024

The app based approach provides maximum flexibility...

The app based approach provides maximum flexibility when managing my money. Love this he round up and rewards features too. Any questions answered swiftly efficiently and with good humour. A great banking experience. Reviewed on: 16th February 2024

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