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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy to use app to check balances and transfer money.

Easy to use app to check balances and transfer money. Reviewed on: 16th February 2024

Great app

I am very pleased that you can use it in other countries nice and easy. It is simple to use. Good interest rate. It has an easy to use app. Dealing with customer service has always been straightforward too. Reviewed on: 16th February 2024

Smart Bank

All very efficient both ways. Interest, cash back, notifications.like it.Smart Bank Reviewed on: 16th February 2024

Such an easy App to navigate.

Such an easy App to navigate and instant update of account and money etc Reviewed on: 16th February 2024

The app is so easy to use to manage my money.

The app is so easy to use to manage my money. The ease of transfer between savings and current accounts is an added bonus. I can easily manage my money and see what I'm spending in real time. The savings account interest rate is also great. Reviewed on: 16th February 2024

Good cashback scheme.

Good cashback scheme. But can't pay in cheques/ no physical branches. Reviewed on: 16th February 2024

Competitive interest rates and no charge on spending...

Competitive interest rates and no charge on spending abroad Reviewed on: 16th February 2024

Thumbs Up

Continue to deliver good service and better that of banks/building societies that were in the UK long before. Reviewed on: 16th February 2024

Never had a problem.

Never had a problem. They answer queries quickly. Reviewed on: 16th February 2024

Refreshingly new banking experience with Chase who t...

Refreshingly new banking experience with Chase who treat their customers with value and appreciation. Love the app and the extra ways to earn bonuses. Reviewed on: 16th February 2024

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