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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

They do what they say

The app is so easy to use and all what they promise they deliver on Reviewed on: 16th February 2024

Just the best customer experience !

Just the best customer experience. A lot of benefits and a very reactive customer service. Only advantages and no inconveniences really ! Reviewed on: 16th February 2024

Best bank by far!

Great app, easy to contact customer support and gain resolutions quickly and efficiently, excellent interest rates and rewards including round up. Numberless card with all details stored in the app is a great security measure and being able to set up your own PIN from the start. Amazing bank and love being a customer. Reviewed on: 16th February 2024

Excellent service both home and abroad

Excellent service both home and abroad Reviewed on: 16th February 2024

Good rate and the bank app is user friendly.

Good rate and the bank app is user friendly. Reviewed on: 16th February 2024

Simplicity of bank app

Easy to use bank app makes banking so much simpler to follow Reviewed on: 16th February 2024

App Easy to use, & so many rewards.

App Easy to use, & so many rewards. Reviewed on: 16th February 2024

Best digital customer experience

I've been chase customer from last 18 months and it's been pleasure. With digital banking user experience, it's the best among the market. The application is easy to operate and provides all necessary functions on the touch. Rewards systems is quite attractive as well. Digital Banking at it's best! Reviewed on: 16th February 2024

Amazing current account!

Chase give you the option to open multiple current accounts which you can name according to the use. It is easy to set up new payments to new people, direct debits, standing orders etc. It is easy to confirm purchases made online via the app to authorise payments so I feel confident my card hasn’t been cloned. You can see where your money is going and see how it compares to your spending in the previous month. You also get 1% cash back on purchases and utilise the round up function to easily save more money without deliberately trying to! Reviewed on: 16th February 2024

It's so easy to move money.

It's so easy to move money. I also like that I can see the total interest payments on the app so it makes it easy to complete my tax return. Reviewed on: 16th February 2024

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