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Chase Bank: Current account reviews

4.94
Based on 48,928 reviews, last reviewed 25th Mar 2026
447200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing experience, customer service is extremely he... Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026
James M's avatar
James M

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48928)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

5
Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Using my Card Abroad

5
Great for using your card abroad & great exchange rate. Reviewed on: 13th February 2026

Great account - clear concise information .

5
Great account - clear concise information . On the ball with financial changes Reviewed on: 13th February 2026

Super easy to use .

5
Super easy to use . Feels safe and secure. Was worried about online only banking but so far thoroughly positive experience. Clear messaging. Reviewed on: 13th February 2026

Very good bank easy to use app

5
Very good bank easy to use very stable app Reviewed on: 13th February 2026

Easy to use phone app.

5
Good response when contacting by phone, people not chatbot. Easy to use smartphone app, clear unambiguous menus. Reviewed on: 13th February 2026

Super efficient customer services.

5
Super efficient customer services. Reviewed on: 13th February 2026

fantastic new UK bank great service yet simple to use

5
Great bank great service yet simple to use Reviewed on: 13th February 2026

All very good services , easy to use app .

5
All very good services , easy to use app . Good customer service Reviewed on: 13th February 2026

Great app, good offers, quick processing and like th...

5
Great app, good offers, quick processing and like the notifications. Reviewed on: 13th February 2026

Easy to deal with online and there’s always someone...

5
Easy to deal with online and there’s always someone to talk to if I need them Reviewed on: 13th February 2026

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