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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy and supportive

Never any hassle and always offering good rewards for its users. Super easy app to navigate and use much less stress than other banks. Reviewed on: 13th February 2026

using abroad with no exchange charges

good for using abroad with no exchange charges, accepted everywhere, interest paid on rounded up spending. Reviewed on: 13th February 2026

Absolutely brilliant.

Absolutely brilliant. Super support from REAL PEOPLE. Operatives totally understand and support any queries in REAL time. Clear, Concise, supportive Banking. Reviewed on: 13th February 2026

Great Bank, no regrets moving to Chase

Great customer service - you are committing with a real person who is able to answer your query efficiently. Bank account that gives you cash back - every little helps. Saving ac with very competitive rate Reviewed on: 13th February 2026

easy to deal with

easy to deal with and and fast on the phone Reviewed on: 13th February 2026

5* service

Had to call customer service and they were fantastic sorting out my questions Reviewed on: 13th February 2026

Highly recommend Chase

Great current account offers with efficient customer service and the best banking app. Reviewed on: 13th February 2026

Easy to use and navigate app.

Easy to use and navigate app. Good deal Reviewed on: 13th February 2026

Great easy to use APP and customer service.

Great easy to use APP and customer service. Reviewed on: 13th February 2026

Whenever I have had occasion to phone Chase,call ans...

Whenever I have had occasion to phone Chase,call answered immediately,person always polite,professional and answered my query immediately. Reviewed on: 13th February 2026

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