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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Current account

Excellent and attentive, help desk provider advice , resolved queries / isues cleraly and concisely. V pleased with the service. Reviewed on: 16th February 2024

very easy to use, great informative emails from them...

very easy to use, great informative emails from them with help and advice. Reviewed on: 16th February 2024

Chase is the best bank I’ve ever had!

Chase is the best bank I’ve ever had! It’s so easy to track spending and separate savings. It’s great I can earn 1% cash back each month too and interest rates are great. No complaints! I’ve had a few friends now usumg chase too after my recommendation. Reviewed on: 16th February 2024

No other bank has gave me this

Best current account I've ever had with 1% back on everything I but, I used it on holiday a lot as I travelled by motorcycle to Portugal, the exchange rate was fantastic and no charges which made it even better, I've since transferred monies into a savings account which pays 4.1% I'm totally happy, what can you say. Great Reviewed on: 16th February 2024

App really user friendly

Great for use abroad, good cash back and like payment round up Reviewed on: 16th February 2024

Amazing bank.

Amazing bank. All banks should work this way ! Reviewed on: 16th February 2024

Easy to use!

Chase is easy to use, has interest on all accounts and is a simple was to track your money. I love the app layout and navigation. I would recommend this bank account to anyone wanting to switch or anyone who is setting up a new bank account. Excellent service all round. Reviewed on: 16th February 2024

Great cashback and saving rates easy to use and simp...

Great cashback and saving rates easy to use and simple to use App Reviewed on: 16th February 2024

I have had amazing customer service delivered by you...

I have had amazing customer service delivered by your team very fast and efficient also the savings is really good value Reviewed on: 16th February 2024

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