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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Chase app

user for over a year, and satisfied with easy using of app Reviewed on: 16th February 2024

Just a great all round mobile app.

Just a great all round mobile app. Reviewed on: 16th February 2024

Happy Chase Customer

I have had the Chase account for just under a year, and in that time I have had such a fantastic experience. With the free international transactions, we have been able to go on holiday and use our card without worrying about any additional fees to hit our account - PLUS unlike other high street banks, they don't put you in an embarrassing situation when they block your card because you didn't tell them you were going away. With that, plus the cash back and the round up, I have genuinely really enjoyed being a chase customer! Reviewed on: 16th February 2024

I have found Chase to be extremely on the ball, ever...

I have found Chase to be extremely on the ball, every time I’ve had an issue it has been resolved in minutes. Outstanding service ! Reviewed on: 16th February 2024

Amazingly simple to operate accounts.

Amazingly simple to operate accounts. Rapid secure access. Quite simply does what it says without fuss. Reviewed on: 16th February 2024

Bank with a heart

Has been an accessible bank and your current account specifically is easy to navigate. Has excellent schemes of rewards like no other banks Reviewed on: 16th February 2024

Spend abroad with no fees and still get cashback.

Spend abroad with no fees and still get cashback. Chase is the best bank I have ever had, it's hard to beat their current account. Reviewed on: 16th February 2024

Extremely simple app to use and understand

Extremely simple app to use and understand Reviewed on: 16th February 2024

I have both a current and savings accounts find both...

I have both a current and savings accounts find both excellent and easy to use Reviewed on: 16th February 2024

Convenient Account

It's great that I can see all my accounts in one place and so easy to carry out internal transfers Reviewed on: 16th February 2024

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