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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great Bank

Great interest rates and incentives for being a customer. Was always skeptical about digitial banking but Chase has totally changed my mind! Reviewed on: 16th February 2024

Quick and efficient to contact

Easy to contact quickly and efficiently. You get through to a real person who has the knowledge to help. Reviewed on: 16th February 2024

Brilliant Online Current Account. Get One. Now!

Brilliant Online Current Account with built in Savings Accounts. The App is very easy to use. Any Fool can Master it. I did. And, My wife says that I am a Prize Fool. We both have an account each and many of our friends and family have joined us with Chase Accounts. The Majority of our Spending goes via these accounts - where we get Cash Back on most spending. Rewards go into a Savings Account that offers competitive interest rates. You can find better Interest Rates elsewhere but have to jump through hoops and find yourself hamstrung with conditions that limit savings amounts, Stay with CHASE. Early in our association with CHASE we called the Help Line a couple of times with stupid questions. They answered very promptly and were very Patient and helpful and kept us right. This is one of the Easiest Current Accounts to run that we have ever had. No problems. Reviewed on: 16th February 2024

Australia trip made easy!!

I am currently in Australia and using my Chase current account debit card, with the app I can see immediately how much my purchases have cost in pounds and I don’t have to pay any exchange fees, it’s so easy to use and love the mobile app everything is laid out so well. Reviewed on: 16th February 2024

Chase app

user for over a year, and satisfied with easy using of app Reviewed on: 16th February 2024

Just a great all round mobile app.

Just a great all round mobile app. Reviewed on: 16th February 2024

Happy Chase Customer

I have had the Chase account for just under a year, and in that time I have had such a fantastic experience. With the free international transactions, we have been able to go on holiday and use our card without worrying about any additional fees to hit our account - PLUS unlike other high street banks, they don't put you in an embarrassing situation when they block your card because you didn't tell them you were going away. With that, plus the cash back and the round up, I have genuinely really enjoyed being a chase customer! Reviewed on: 16th February 2024

I have found Chase to be extremely on the ball, ever...

I have found Chase to be extremely on the ball, every time I’ve had an issue it has been resolved in minutes. Outstanding service ! Reviewed on: 16th February 2024

Amazingly simple to operate accounts.

Amazingly simple to operate accounts. Rapid secure access. Quite simply does what it says without fuss. Reviewed on: 16th February 2024

Bank with a heart

Has been an accessible bank and your current account specifically is easy to navigate. Has excellent schemes of rewards like no other banks Reviewed on: 16th February 2024

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