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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48929 reviews)

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4.94

Based on 48,929 reviews, last reviewed 25th Mar 2026

447300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent easy and effective banking. Excellent easy and effective banking. Online access is simple and easy to understand Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48929)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Easy to deal with online and there’s always someone...

Easy to deal with online and there’s always someone to talk to if I need them Reviewed on: 13th February 2026

Brilliant Bank

Brilliant Bank , helpful always easy to contact very impressive Reviewed on: 13th February 2026

Love the cash back and round up I accumulate so much...

Love the cash back and round up I accumulate so much money without doing a thing Reviewed on: 13th February 2026

How a bank should be

App is great, customer service are available 24/7., rates are good and the benefits great. Reviewed on: 13th February 2026

Great service and a real person on the telephone

Great service and a real person on the telephone Reviewed on: 13th February 2026

Nice app, great bank.

Love the clean simple app which just works and does what it needs to. Reviewed on: 13th February 2026

Excellent service via internet and phone.

Excellent service via internet and phone. Staff knowledgable and speedy solving problems with excellent telephone manners. Would always recommend to friends and family. Also very quick to add monthly interest to my accounts. Reviewed on: 13th February 2026

Excellent customer service

Easy to speak to someone when I lost my card Reviewed on: 13th February 2026

Easy to use, great interest and good service

Easy to use, great interest and good service Reviewed on: 13th February 2026

All round in every aspect outstanding.

An excellent app and easy to use and understand, it seems very intuitive. Great features and it has never gone done and always sends the notifications you want. If you ever need to contact customer service they are always there, not a call centre either and not AI! Reviewed on: 13th February 2026

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