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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Brilliant Current Account

I opened this account nearly a year ago and haven’t looked back. It works very well abroad as well. Very pleased with this account. Interest rates are comparable as well as callback. Reviewed on: 16th February 2024

Excellent response from staff and very helpful.

Excellent response from staff and very helpful. Reviewed on: 16th February 2024

Excellent all round bank account for use at home and...

Excellent all round bank account for use at home and abroad. Reviewed on: 16th February 2024

Easy to set up, no charges when using abroad.

Easy to set up, no charges when using abroad. Had to contact the helpline once and they got my query sorted out very quickly. Brilliant Reviewed on: 16th February 2024

Nothing but good things to say about chase

Nothing but good things to say about chase Reviewed on: 16th February 2024

I got scammed and needed to stop my card.

I got scammed and needed to stop my card. Customer service were excellent and changed my card details over the phone as I was abroad and worried I would need a new card posting out to my home address and I wasn’t going home for a few weeks Reviewed on: 16th February 2024

Easy to use app.

Easy to use app.bonus 1% on spends. Talk to human if problem or query. Reviewed on: 16th February 2024

Have found Chase Bank very easy to deal with!

Have found Chase Bank to be very easy to deal with. Everything is straight forward and explained simply, and the cashback and ease of opening savings accounts has really helped my finances! Reviewed on: 16th February 2024

Great service, easy to set up, easy to use - overall...

Great service, easy to set up, easy to use - overall great product Reviewed on: 16th February 2024

Happy with the app and customer service.

Happy with the app and customer service. Reviewed on: 16th February 2024

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