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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48933 reviews)

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4.94

Based on 48,933 reviews, last reviewed 25th Mar 2026

447700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

good to use abroad as theres no interest to pay when... good to use abroad as theres no interest to pay when buying currency. Great savings rate in the savings account Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48933)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Excellent service via internet and phone.

Excellent service via internet and phone. Staff knowledgable and speedy solving problems with excellent telephone manners. Would always recommend to friends and family. Also very quick to add monthly interest to my accounts. Reviewed on: 13th February 2026

Excellent customer service

Easy to speak to someone when I lost my card Reviewed on: 13th February 2026

Easy to use, great interest and good service

Easy to use, great interest and good service Reviewed on: 13th February 2026

All round in every aspect outstanding.

An excellent app and easy to use and understand, it seems very intuitive. Great features and it has never gone done and always sends the notifications you want. If you ever need to contact customer service they are always there, not a call centre either and not AI! Reviewed on: 13th February 2026

Chase card is excellent for using in Europe, with no...

Chase card is excellent for using in Europe, with no charge Reviewed on: 13th February 2026

Amazing customer service!

Amazing customer service! Great easy to use app. Highly recommended. Reviewed on: 13th February 2026

App is easy to use and all your info is...

App is easy to use and all your info is easy to access Reviewed on: 13th February 2026

Easy to access and great service

Easy to access and great service Reviewed on: 13th February 2026

Excellent, like the cash back element

Excellent, like the cash back element Reviewed on: 13th February 2026

They have always been there instantly when I have ne...

They have always been there instantly when I have needed support. Not had to spend time looking for phone nos. everything you need is in the app. Reviewed on: 13th February 2026

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