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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I like 1% cash back on supermarket and travel.

I like 1% cash back on supermarket and travel. Reviewed on: 13th February 2026

My favourite bank account

Love chase current account. Love I can earn cashback each month on my grocery shopping. Also great because I can have multiple savings accounts attached to save for individual items. I use the round up feature and love how it builds up without me even notice a big difference in spending Reviewed on: 13th February 2026

Great rates, great customer service

Great rates, great customer service Reviewed on: 13th February 2026

It’s ok for a bank

Not had to use customer services but navigating the App Reviewed on: 13th February 2026

Excellent bank

Chase are excellent from current accounts to savings, moved when they first came into the UK and wouldn't go back Reviewed on: 13th February 2026

Brilliant banking

I have loved banking with Chase for nearly 2 years, the app is so easy to use, the customer service team is brilliant, would always recommens them Reviewed on: 13th February 2026

Extremely Impressed.

I was impressed with how easily all my direct debits and standing orders were automatically transferred from my previous bank, Santander. I really like the ‘round up’ and cash back offerings. It’s really helpful to get auto alerts the day before a payment is due to be taken out. The banking app is excellent. Reviewed on: 13th February 2026

so easy and app friendly if you need to call them yo...

so easy and app friendly if you need to call them you get a real person 24/7 Reviewed on: 13th February 2026

Great app & Service

I’ve used chase for a few years now and the offer a great quality app and service. The auto round up is great and being able to spend abroad with now extra charges is very useful Reviewed on: 13th February 2026

The best bank account I have had.

The best bank account I have had. they are reliable and excellent value very easy to use online account too. Reviewed on: 13th February 2026

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