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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

I’m very pleased with the interest im receiving

I’m very pleased with the interest im receiving Reviewed on: 16th February 2024

Easy all round

Easy to use easy to monitor. Friendly service and quick. Reviewed on: 16th February 2024

My favorite bank

I’m have had a couple of issues with businesses and chase customer service were quick to respond and very helpful, reduced my stress and sorted my issues by reimbursing the money I had lost Reviewed on: 16th February 2024

Does the basics very well

This is my main account. Does everything I need and pays interest and cashback. It will be good when they start accepting cash and cheques but that is a very minor issue. Reviewed on: 16th February 2024

Online banking

Chase is the easiest and simplest online banking service. Me and my whole family use it and is so easy to keep track of our savings. We love it! Reviewed on: 16th February 2024

Great App, great cashback opportunities

Great App, great cashback opportunities Reviewed on: 16th February 2024

We are always there for you

Straight forward banking super easy to use excellent service Reviewed on: 16th February 2024

All around great

The mobile app is straightforward and easy to use. All the information (eg. spending breakdowns) I need is easy to find and displayed nicely. I love all the perks the bank provides like cashback on spending, free to use my card abroad, and roundup. Overall the bank provides an excellent customer experience with added perks. Reviewed on: 16th February 2024

Responsible and effective banking

Responsible and effective banking Reviewed on: 16th February 2024

good rewards and service

There are good rewards service. Also. The customer service is good. Prompt response. I am not sure that there are many good bank but for now using chase bank is great for me. Reviewed on: 16th February 2024

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