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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

An excellent online bank.

It is a wholly online bank. It pays interest for money in account. It also pays 1%cash back on all purpose if £500 paid into the account every month after first year. Reviewed on: 16th February 2024

amazing but app is a bit slow.

amazing but app is a bit slow. Love the cash back and fee free holiday spending. Reviewed on: 16th February 2024

Excellent app and wonderful customer service

Excellent app and wonderful customer service Reviewed on: 16th February 2024

Perfect bank for anyone

The card has no international charges. I could freeze my card when lost or stolen . The app’ is fantastic Reviewed on: 16th February 2024

Great bank more reliable than lloyds

Great bank more reliable than lloyds Reviewed on: 16th February 2024

It’s easy to be smart with Chase

A current account with 1% interest 1% cash back and a roundup facility with 5% interest is a massive help in making the most of my money Reviewed on: 16th February 2024

Easy to use app and if a query arises the online ass...

Easy to use app and if a query arises the online assistance is quick, friendly and knowlegable Reviewed on: 16th February 2024

Reliable and dynamic.

Great bank. Totally respectful of its customers. Reliable and dynamic. Reviewed on: 16th February 2024

The move to a cashless society at an advanced age.

Moved my account to chase as decided to go internet banking after all (6) of the banks in my local town closed their branched there. This made me move to a cashless system using my debit card for at least 90% of purchases. This was a huge transformation for me as I am at an age where this type of banking was way outside of my comfort zone. I have however found the change to be seamless which allayed most of my fears about changing to this. Now I have got free cash withdrawals abroad and my debit card has been accepted almost everywhere I have been in the recent path. Reviewed on: 16th February 2024

Great app never any issues.

Great app never any issues. Rapid notification on purchases which is really useful when you’re abroad. Reviewed on: 16th February 2024

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