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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase advantages

Chase is easy to use and customer friendly Reviewed on: 16th February 2024

They don't care about chargebacks

They don't care about chargebacks and fail to clearly explain and there servcie doesn't listen and so emphasis. Reviewed on: 16th February 2024

5* banking

So easy to use and great rates, the fact I can travel and have no fees is such a bonus as I travel often for work and also leisure. Reviewed on: 16th February 2024

Accessible and easy to understand.

Accessible and easy to understand. Better than standard high street banks Reviewed on: 16th February 2024

Great app, easy to use.

Great app, easy to use. On line help good. Not had to use Customer Service Reviewed on: 16th February 2024

Excellent accounts and customer service

Excellent accounts and customer service Reviewed on: 16th February 2024

Chase. Give them a try. No fuss banking

I saw the ads and thought I would give them a try. So pleased I did. Easy set up. Very secure. Great communication and awesome customer service. Since opening current account I have now opened a savings account as standard rate is really good compared with my previous saving account with another bank. Reviewed on: 16th February 2024

Great Customer Service, Cash Back and Xchange rates!

Customer Service is always quickly available and I love the 1% cash back. I travel abroad a lot, the good exchange rate and NO foriegn charges is so refreshing! The APP is so easy to use and you can withdraw your rewards anytime unlike other cashback rewards. I have receommended Chases to everyone. Reviewed on: 16th February 2024

Love the cash back and app.

Love the cash back and app. decent savings account as well. Reviewed on: 16th February 2024

Always niceand easy, never any issues with payments.

Always niceand easy, never any issues with payments. Cashback is always good Reviewed on: 16th February 2024

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