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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

App is perfect .

App is perfect . Customer service is first class. Great all round bank with excellent features. All the family have an account now . Wouldn’t not change bsck to my old bank . 10/10 Reviewed on: 13th February 2026

Very efficient and helpful customer service

Very efficient and helpful customer service Reviewed on: 13th February 2026

Very good service and good product and very happy wi...

Very good service and good product and very happy with chase banking Reviewed on: 13th February 2026

Never had a problem with the service I phoned up onc...

Never had a problem with the service I phoned up once and they solved the problem right away Reviewed on: 13th February 2026

Easy to open, great rewards

Easy to open, great rewards including an Amazon voucher for paying in my salary. Great savings rate too! The app is simple and easy to navigate unlike other banking apps Reviewed on: 13th February 2026

I saved a lot whilst with chase.

I saved a lot whilst with chase. But the ladt year but since retirement I don’t have the same monies.. I find it frustrating that I do not get the 1% back after a year Reviewed on: 13th February 2026

I'm dyslexic, not even I experienced any issues

The app is extremely easy to use and I'm dyslexic. It is also full of useful information which I'd normally have to jump through hoops to find in the apps of my other accounts which are Lloyds, NatWest and Starling. The language they use is very plain, simple and straightforward and as a result I've never had to contact customer services to ask any questions. I use my chase Debit card whenever I go abroad as I don't need to pay any additional fees to pay in EUR. I'd highly recommend. Reviewed on: 13th February 2026

Just what you need from a current account

Nothing more you can expect from a current account. Nothing more that i can expect from a "bank". Reviewed on: 13th February 2026

Suspicious transaction they were brilli...

When I had a suspicious transaction they were brilliant. Put my mind at ease and sorted it out. Reviewed on: 13th February 2026

First class as always Thank you keep up the good...

First class as always Thank you keep up the good work Reviewed on: 13th February 2026

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