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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Flexible account with great functionality

Easy to use account with 1 percent cashback, which is linked to a high interest account with roll up facilities. Very good exchange rates and a very easy to use app with clear access to account balances and functionality. Reviewed on: 16th February 2024

Good cashback

Good cashback service, the best within UK market or bank sector Reviewed on: 16th February 2024

The CHASE app is very clear and easy to use.

The CHASE app is very clear and easy to use. Customer support is also excellent and it is very easy to speak to someone as well. The 1% cashback is such a good benefit and overall, my experience of using the CHASE app have been very positive. It's such a smooth banking app compared to the other banking apps out there and I really do recommend it to others (which I've done multiple times to friends and family!). Reviewed on: 16th February 2024

Nothing Ever Goes Wrong...

I've never had to use customer service as nothing ever goes wrong! The App is very user-friendly and more flexible than others I've used. Reviewed on: 16th February 2024

great interest rates & rewards, good app and custome...

great interest rates & rewards, good app and customer service Reviewed on: 16th February 2024

I can’t ask for more with chase everything is easy.

I can’t ask for more with chase everything is easy. Reviewed on: 16th February 2024

Good from start to finish , was so easy to set it up...

Good from start to finish , was so easy to set it up and it’s extremely easy to use and navigate round it and a massive plus it lets you know when you have a payment due out the day before which is really handy Reviewed on: 16th February 2024

1% cashback

Really enjoying the 1% cash back on current account. And not a product I’ve seen regularly on the market of other banks. Reviewed on: 16th February 2024

Great App it all works!!

Seamless experience from signing up to daily use Reviewed on: 16th February 2024

The best bank account I’ve ever had .

The best bank account I’ve ever had . Great to use abroad as well as at home . Great value with interest . Also customer services are very helpful Reviewed on: 16th February 2024

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