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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great service and always reliable

Great service and always reliable Reviewed on: 16th February 2024

Really good service and app that allows you to see y...

Really good service and app that allows you to see your insights and helps with budgeting. Good customer service too and have been responsive when I have had an issue. Reviewed on: 16th February 2024

Superb and great app

Been superb, easy to use app, good; interest rates and foreign charges. Savers account also good interest mean transferred most of saving to it from other accounts Reviewed on: 16th February 2024

Great 1% cashback with round ups account

I am a fan of the 1% cashback provided by my chase account. I also like the fact that it is connected to a round up account with good interest. The chase app is good but can be unstable at times. Reviewed on: 16th February 2024

Banking At Its Easiest

So easy to set up and easy to organise payments between accounts and to other bank accounts. Love having several pots in one account to help manage money. Interest rates are consistently higher than high street banks and the rewards and roundups are a great way of painlessly saving a few extra pennies - it all adds up. Reviewed on: 16th February 2024

Great account

Really useful banking app great customer service and support no hanging around in a telephone queue for hours Reviewed on: 16th February 2024

Great bank.

Great bank. What banking used to be about - the customers! Chase have really got this! Their software is so easy to use & if you do need to call them they actually answer the phone - & swiftly too! They thoroughly deserve this accolade. Reviewed on: 16th February 2024

An excellent, easy to use bank.

An excellent, easy to use bank. I love the fact that I am notified each time I make a purchase. Reviewed on: 16th February 2024

Cash back, savings , round off and everything litera...

Cash back, savings , round off and everything literally helps with chase. Been an amazing experience. Reviewed on: 16th February 2024

Great interest rates, easy to use app

Great interest rates, easy to use app Reviewed on: 16th February 2024

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