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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Very easy to use app.

Very easy to use app. Experience as a customer the past year has been very good Reviewed on: 16th February 2024

Cash back and round up are great!

Cash back and round up are great! Reviewed on: 16th February 2024

Love my bank

Excellent service, easy to set up the account, smooth running of mobile app Reviewed on: 16th February 2024

Very easy to setup and easy to use.

Very easy to setup and easy to use. Card came really quickly. Customer service experience was good, contact received on the same day and issue dealt with immediately. Reviewed on: 16th February 2024

Good saving rate quick response nice ui

Good saving rate quick response nice ui Reviewed on: 16th February 2024

Excellent experience, easy to use

Excellent experience, support is always phenomenal and ready to help - highly recommend Chase Bank! Investments are easy to setup and manage via Nutmeg, and support is only a click away in the app, really like the round up features and the cashback is a nice bonus. Reviewed on: 16th February 2024

Excellent customer service

I had to contact customer service at the beginning of this year, the matter was resolved very quickly. Reviewed on: 16th February 2024

Recommended bank in UK

Its excellent to have Chase bank account with great services and experiences. Offering cashback and earn on savings make my spending more wonderful! I would definitely recommend to my friends and family. Reviewed on: 16th February 2024

Simple and easy to use! Great cashback!

I really appreciate the 1% cashback and the round up scheme. The extra money has helped me as a widowed pensioner this past year. I like the speed of the app on my phone and the webchat support. Reviewed on: 16th February 2024

Chase bank a leading account

Good bank account with benefits, easy mobile App that’s very informative, Good interest rates on spending and roundups another interesting way to save. Informed on every transaction made whether adding to the account or spending from it. Secure bank card and website, would recommend Reviewed on: 16th February 2024

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