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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Always a pleasure, no hassles, straight forward onli...

Always a pleasure, no hassles, straight forward online banking with great rewards Reviewed on: 16th February 2024

Efficient and easy to manage also like the app

Efficient and easy to manage also like the app Reviewed on: 16th February 2024

Great rewards, interest rate and app

Great cash back rewards and savings interest rate. The app is very easy to use. Reviewed on: 16th February 2024

Chase is a very easy bank to use

Chase is a very easy bank to use - has a good app - customer service is very quick and efficient- highly recommended Reviewed on: 16th February 2024

Great bank, great app!!

Great app, so easy to navigate, the best banking app out there in my opinion. Cashback on most transactions & a great interest rate on savings also. Best card to use when travelling - great exchange rates on the day with no fees either. The customer service is fantastic with instant call backs from real people. I have recommended the Chase account to all my family & friends. Reviewed on: 16th February 2024

Manage your own money

You can manage your own accounts, open as many as you like for different “pots” ie bills, savings, etc and you can move money around really easily - even in a shop queue Reviewed on: 16th February 2024

Excellent service and refreshingly customer focussed...

Excellent service and refreshingly customer focussed rather than shareholder focussed Reviewed on: 16th February 2024

Miles ahead of the competition

I've been using chase for a while now and have been blown away by how easy it is to manage by money now Reviewed on: 16th February 2024

Great banking - easy to use and very customer friendly.

Great banking - easy to use and very customer friendly. Reviewed on: 16th February 2024

Easy to use bank, simple to use app with great benef...

Easy to use bank, simple to use app with great benefits for no monthly charge. Reviewed on: 16th February 2024

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