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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I switched to Chase after being with NatWest and I h...

I switched to Chase after being with NatWest and I have been so impressed at how smooth everything has gone. I particularly like the 1% cash back up to £1500 every month. It's such a great value bank. Reviewed on: 16th February 2024

Amazing bank account easy and time friendly for all...

Amazing bank account easy and time friendly for all recommend to all Reviewed on: 16th February 2024

Love the app it’s so easy to use and the account ben...

Love the app it’s so easy to use and the account benefits are better than a different bank I use Reviewed on: 16th February 2024

Staff on phones are brilliant.

Staff on phones are brilliant. Quick answering of phones. No drawn out security checks Reviewed on: 16th February 2024

Convenient

Easy to use app, fast transfers and good saving incentives on top. Reviewed on: 16th February 2024

Good service, reliable,

Good service, reliable, easy to use outside UK Reviewed on: 16th February 2024

Very simple and easy, just how we needs things

Very simple and easy, just how we needs things Reviewed on: 16th February 2024

Chase current account: great features

Chase bank is very easy to deal with - all transactions are instantly visible; all money moves happen instantly (the quickest I’ve seen). Plus, I love the roundup feature and of course the 1% cashback! Reviewed on: 16th February 2024

Fantastic bank.

Fantastic bank. So easy to use and amazing rewards for all. Reviewed on: 16th February 2024

Chase, a good bank.

Chase is very easy to use and has the added benefit of cashback. Reviewed on: 16th February 2024

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