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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent communication skills.

Excellent communication skills. Easy to understand and communicate back. Reviewed on: 16th February 2024

I started using chase last year and love the app lay...

I started using chase last year and love the app lay out and getting cash back on every spend. chase also allow for a round up which is also collecting a nice little amount. Reviewed on: 16th February 2024

Love the on line app banking , any issues and a quic...

Love the on line app banking , any issues and a quick message service solves any queries Reviewed on: 16th February 2024

Great customer service

When I had a problem with rogue payments, customer service responded quickly and refunded within days Reviewed on: 16th February 2024

Effortless online banking.

Effortless online banking. Good saving account offers Reviewed on: 16th February 2024

Brilliant customer service

Going through a complex house purchase and Chase staff have always excelled in their support. Every time I have contacted them they have been very helpful Reviewed on: 16th February 2024

A cracking current account

With the advantage of round up and rewards being far superior to that on offer from my Coop account along with ease of use on my phone Reviewed on: 16th February 2024

Chase review

Not had any issues. Great to earn cashback on all spending. Reviewed on: 16th February 2024

I haven't had any experience with customer services

I haven't had any experience with customer services Reviewed on: 16th February 2024

Chase leads the way

In over 50 years of banking I have never come across a bank so focused on the customer by providing so much banking flexibility whilst giving both fair interest rates and other incentives. Other banks could learn a lot from the Chase approach. Reviewed on: 16th February 2024

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